Frequently Asked Questions1. What Will I Get If I Become A Silver Threads Golden Needles Member?Each month, you get a new mega collection of between 70 to 100 top quality designs carefully manually digitized (NO auto-digitizing!) by 35 of our best digitizers. 2. How Much Do I Have To Pay For The Current Month's Designs?Not A Penny! As a current STGN member, you get the month's designs for free (NOTE: When you sign up after the 7th of the month, your subscription starts with the next month's designs, but you can still get the current month as an archive, see Question 3) Membership is always a low $18 monthly fee or $16.66 when you prepay for 3 or 6 or 12 months at a time. 3. What If I Want A Previous Month's Designs?You can get individual archives at the discounted member price once you sign up for membership or the non-member price if you want just an archive without the reoccurring membership. 4. What Do I Do To Stay A Member?It is as easy as signing up once. The subscription renews automatically until you cancel it. New monthly designs will be added each month for you to download. 5. It Sounds Like A Good Deal. Do I Have To Stay A Member For A Long Time To Get Such Good Prices?No. You can cancel any time you wish. We count on the variety and quality of the designs to keep you wanting more! As long as you have a current membership, you continue to get the current month's designs for FREE and archives discounted! If you need to cancel, you can do so by emailing us at support@oregonpatchworks.com before the next renewal date (please expect a confirmation of cancellation via email, if you do not get it, re-email us). If cancellation is made AFTER the next renewal date, there will be a reversal fee of 20% deducted from the refund for months not received. 6. When And How Do I Get My Designs?Passwords are sent by email on the 3rd of each month. If you start your subscription after the 7th, you are paying for the next month's membership and will get your designs on the 3rd of the following month. 7. What Formats Do The Designs Come In?ART, HUS, JEF, PES and VIP 8. What If I Have A Crash And Lose The Designs I've Already Paid For?Designs paid for are always available for download in case of a crash, all the way back to June 2003. 9. What About The Free-With-Purchase Samplers You Offer At OPW, Do We Get Those Too When We Sign Up For Membership? Or How About When You Offer Other Special And Bonuses At The Mall?Sorry, but no. The Free-With Purchase Samplers listed HERE are available with purchases from the OPW Mall, but not with the club membership. And the special and bonuses apply to specific sites within the mall, unless stated otherwise.
PLEASE NOTE: Membership Fees Are Non-Refundable
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